Best Rate Guarantee

Take advantage of our best rate guarantee program
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Special Offers

 

You will always get the best rate

You will always get the best available rate at Avantgarde Hotels when you book on our site. In fact, our online rates are the same as the rates available by phone (+1 305 538 9697) . If you find a lower rate up to 24 hours after the email confirming the reservation, simply submit a Best Rate Guarantee Claim to us and we will honor that lower rate. Also, if you register with Club Epoque, you'll get an addicional 6% of your stay back!.

 

* The program only applies to participating hotels. Please check the participating members below.

Terms and Conditions

Avantgarde Hotels guarantees that AvantgardeHotels.com (and its affiliates) will offer the best room rate for any of their member hotels under the “Best Rate Guaranteed” Program. For a claim to be valid under this Best Rate Guarantee, it must satisfy all of the terms and conditions herein (the “Best Rate Guarantee Terms and Conditions”) and be submitted in compliance with the procedures set forth to regulate the claim process.

The Claimant must have a valid, confirmed booking made via AvantgardeHotels.com (or any of its affiliates or partners [e.g. EHBOX]). In order to prove it, the claimant will be requested to provide a copy of the confirmation email of the reservation.

The Claimant has up to 24 hours after the email confirming the reservation has been received by her to proceed with the claim, abiding at all times with the Terms and Conditions of the Program (Best Rate Guarantee). Avantgarde Hotels will investigate the claim, and in the case that proven to be correct, Avantgarde Hotels will honour the rate. After 24 hours of receiving the email confirming the reservation, the client is not entitled to any change in their rate. It is the entire responsibility of the client to make sure that they have received the confirmation email with the rate to be disputed. In the case that no confirmation email has been received by the client, Avantgarde Hotels keeps the right to act on the claim or not.

The Claimant must present Avantgarde Hotels with proof of a lower rate via email, fax, or some other valid visual means, within the stated 24 hours.

Additional Charges

Applicable Room Types

Different Currencies

Multiple Night Stay

Opaque Providers

Rate Limitations

Packaged Rates and Promotions

Participating members

 

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Last Updated : April 24, 2014
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